ICBC

Business partners

ICBC

Business partners

Material damage

Towing

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Construction notice

Roof replacement work at our Lower Mainland Salvage facility is currently underway and is expected to continue through January 2027. Expect delays entering or exiting due to single-lane access. Please allow extra time for your visit. Thank you for your patience.

ICBC is committed to working cooperatively with you, our valued towing partners, to take care of our mutual customers.

ICBC towing is responsible for:

  • Ensuring that customers receive efficient, cost-effective towing services that meet the highest industry standards.

  • Creating efficiencies by removing obstacles and improving workflow.

  • Providing you, our towing partners, with access to business systems and software to facilitate towing of ICBC customer vehicles.

  • Recognizing the investments that participants make in training, equipment, productivity, and customer service.

Our towing employees work with you to help customers get back on the road as quickly as possible.

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Program start date is on hold

The launch of ICBC’s new Towing & Storage program is on hold due to the current election period. Check your email, the towing pages or FAQs for updates.

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Apply for a vendor number

ICBC's supplier system is a payment system that allows you to direct bill and provides convenience for customers, the supplier and the corporation. Find out how to apply for a vendor number if you're interested in becoming an ICBC supplier.